Assistente Geral - Remoto

Saia na frente:

CANDIDATE-SE

Vaga ofertada por parceiro do Jobbol:
PLEASE DO NOT APPLY if you are NOT FLUENT IN SPANISH & ENGLISH We are seeking a Trilingual Finance Assistant fluent in English, Spanish & Portuguese to join our team.
This detail-oriented and proactive individual will play a key role in managing and optimizing the payment collection process for monthly installments.The ideal candidate will have excellent communication skills, a strong background in customer service, and the ability to thrive in a fast-paced, dynamic environment.Key ResponsibilitiesPayment Collection:Monitor and manage daily payment collections through various payment methods.Ensure timely and accurate recording of payments received.Follow up on outstanding payments and liaise with clients to resolve payment issues.Client Communication:Communicate with clients to provide payment reminders and address any queries related to payments.Maintain professional and courteous interactions with clients to ensure positive relationships.Data Management:Maintain accurate and up-to-date records of all payment transactions.Prepare regular reports on payment collections and outstanding balances for management review.Reconciliation:Reconcile payment records with bank statements and internal financial systems.Identify and resolve discrepancies in payment records promptly.Process Improvement:Identify areas for improvement in the payment collection process and implement solutions to enhance efficiency and accuracy.Assist in developing and updating policies and procedures related to payment collections.QualificationsEducation:Bachelor s degree in Finance, Accounting, Business Administration, or a related field.Experience:Requirements & Key Skills:Proficiency in ExcelStrong attention to detail and organizational skills.Excellent communication skills (written and verbal).Ability to work independently and meet deadlines.Ability to work in a fast paced environment.Customer service-oriented with a friendly and professional demeanor.Excellent time management and multitasking abilities.Ability to stay calm and handle high-pressure situations.Preferred Qualifications:Proactive and able to take initiative in solving problems.High level of accuracy in data entry and record-keeping.Ability to work independently and meet deadlines.High level of integrity and confidentiality.Tech-savvy and quick to learn new software, with the ability to adapt to different accounting tools and virtual work platforms.Essential & Mandatory Equipment:1.
Computer or Laptop: A reliable desktop or laptop with updated software and sufficient RAM (at least 8GB) and processing power (Intel i5 or AMD Ryzen 5 or higher).
Dual monitors for increased efficiency.
High-speed processor for multitasking and managing several applications at once.
Operating System: Windows 10 or macOS.2.
High-Speed Internet Connection: A stable and fast internet connection (minimum 20 Mbps download speed) to ensure seamless communication.
Backup internet connection (optional but recommended), like a mobile hotspot or second provider.3.
Smartphone Install relevant apps, such as 3CX or other VoIP calling apps, for handling phone systems for taking calls.4.
Headset with Microphone: Noise-canceling headphones with a built-in microphone for clear communication during phone calls, video conferences, and handling customer service.5.
Webcam: A quality webcam (if not already integrated into your laptop) for virtual meetings.6.
Workspace Setup: A secure workspace to ensure confidentiality and focus.
Comfortable chair and desk for long working hours.7.
Security Tools: Antivirus software and a secure VPN (Virtual Private Network) to protect sensitive client data, especially when working with confidential information.