Engenheiro de Suporte - Remoto

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CANDIDATE-SE

Vaga ofertada por parceiro do Jobbol:
Join the Traefik Labs Support Team and Make a Difference Are you passionate about solving technical challenges and delivering exceptional customer experiences? Traefik Labs, a leading API Gateway and API Management solutions provider, is seeking to grow its team with talented Support Engineers.What You ll Do:Customer Champion: You re the first line of defense for our customers.
You handle support tickets and provide timely, effective solutions.Technical Problem Solver: Dive deep into complex issues, and work closely with our engineering team to reproduce and resolve problems.Product Innovator: Collaborate with our sales, solution architecture, and field engineering teams to understand customer needs and identify opportunities for product improvement.Knowledge Sharing: Contribute to our vibrant community by writing technical blog posts, creating documentation, and sharing your expertise.What You ll Need:Technical Proficiency: Strong understanding of container technologies (Kubernetes, Docker) and cloud environments.
Networking experience is a must-have and has become second nature.Problem-Solving Skills: A knack for troubleshooting and a dedication to finding solutions.Communication Skills: Excellent English written and verbal communication skills to effectively interact with customers and team members.Teamwork: A collaborative spirit and the ability to work effectively in a fast-paced, global team.Time Zone: GMT -5 to GMT -2Why Join Traefik Labs?Cutting-Edge Technology: Work with the latest API gateway and API management technologies.Global Impact: Contribute to a product used by organizations worldwide.Career Growth: Opportunities to advance your technical skills and career within a dynamic company.Collaborative Culture: Join a supportive and passionate team that values innovation and teamwork. Open Source Pioneer: Our flagship Open Source Ingress Controller traefik boasts over 3.5 Billion downloads and global usage.
It has become an industry standard.